A user-centred approach to affective interaction

Sundström, Petra and Ståhl, Anna and Höök, Kristina (2005) A user-centred approach to affective interaction. In: Affective Computing and Intelligent Interaction. Lecture Notes in Computer Science (3784). Springer.


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We have built eMoto, a mobile service for sending and receiving affective messages, with the explicit aim of addressing the inner experience of emotions. eMoto is a designed artifact that carries emotional experiences only achieved through interaction. Following on the theories of embodiment, we argue emotional experiences can not be design in only design for. eMoto is the result of a user-centered design approach, realized through a set of initial brain-storming methods, a persona, a Laban-analysis of body language and a two-tiered evaluation method. eMoto is not a system that could have been designed from theory only, but require an iterative engagement with end-users, however, in combination with theoretical work. More specifically, we will show how we have managed to design an ambiguous and open system that allows for users’ emotional engagement.

Item Type:Book Section
ID Code:149
Deposited By:Interaction Researcher
Deposited On:20 Nov 2005
Last Modified:02 Aug 2016 14:18

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