User-centred design and evaluation of affective interfaces

Höök, Kristina (2003) User-centred design and evaluation of affective interfaces. In: From brows to trust: evaluating embodied conversational agents. Kluwer Academic Publishers, Norwell, USA, pp. 127-160. ISBN 140202729X

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One obvious challenge for affective interfaces is to find ways of checking whether the expressed emotions are understood by users, and whether the sys-tem can interpret user emotions correctly. Even more challenging is whether the overall usage scenarios are achieving their purpose of being e g engaging, fun, believable, or creating a relationship with the user, and how much of this can be attributed to the emotion modeling and expression. We propose a two-tiered design and evaluation model. We exemplify this model through studies of three different affective interfaces: the Agneta & Frida system, the Influenc-ing Machine, and SenToy and FantasyA.

Item Type:Book Section
ID Code:2863
Deposited On:24 Apr 2008
Last Modified:18 Nov 2009 16:14

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