SODA

Work tasks as units for analysis in information seeking and retrieval studies

Byström, Katrina and Hansen, Preben (2002) Work tasks as units for analysis in information seeking and retrieval studies. In: Emerging Frameworks and Methods: Fourth International Conference on Conceptions of Library and Information Science (CoLIS4) , 21-25 July 2002, Seattle, Washington, USA.

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Abstract

In this article, we analyse the concept of work task in information intensive environments. In these environments information seeking (IS) and information retrieval (IR) are never performed in isolation. First, we discuss some general aspects of task-based information studies. Second, tasks are defined in three levels that are relevant for information studies. These levels are work tasks, information-seeking tasks and information-retrieval tasks. We argue that information intensive work tasks contain one or more information-seeking tasks as sub-tasks to the work tasks, and that information-seeking tasks contain one or more information-retrieval tasks. Finally, we conclude that work task performance provides a common ground for both information seeking and retrieval studies and that this approach is useful for bridging the gap between IS and IR research.

Item Type:Conference or Workshop Item (Paper)
ID Code:2931
Deposited By:INVALID USER
Deposited On:11 Jul 2008
Last Modified:18 Nov 2009 16:16

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