Quality of Service Evaluation in Virtual Organizations Using SLAs

Boström, Gustav and Giambiagi, Pablo and Olsson, Tomas (2006) Quality of Service Evaluation in Virtual Organizations Using SLAs. In: 1st International Workshop on Interoperability Solutions to Trust, Security, Policies and QoS for Enhanced Enterprise Systems (IS-TSPQ 2006), 21 Mar 2006, Bordeaux, France.

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Cooperating in Virtual organizations requires trust between the constituting organizations. SLA contracts are put in place in order to specify the quality of service of services offered. For these contracts to be effective they also need to be monitored effectively. In a Service Oriented Architecture this often means monitoring Web service invocations and evaluating if the service fulfills the obligations in its SLA. In this paper we present an implementation of a rule engine based SLA Evaluator specifically designed for the needs of a virtual organization. The evaluator fits in the context of a virtual organization through the use of open XML-based standards and a loosely coupled, event-driven architecture.

Item Type:Conference or Workshop Item (Paper)
Uncontrolled Keywords:Service Level Agreement, Virtual Organization, WSLA, Rule Engine
ID Code:297
Deposited By:SPOT Researcher
Deposited On:28 Sep 2006
Last Modified:18 Nov 2009 15:55

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